Blog 7 : Digital Automata

WEEK 7 Blog

Raihan Chowdhury

ID: 30097405

1) Check this link to my ‘intelligent’ cybertwin which I also mentioned in the Powerpoint. You may like to create your own cybertwin as well. The more you 'train' your twin, the better the responses will be. While it is just a fun exercise, Think of the opportunities. Imagine if we had a cybertwin that could answer your questions about the course. Or perhaps a shopping assistant?

Video: Annanova, Virtual news Reader

Ans: Cybertwin in daily life would be really interesting because its like a mirror reflection with artificial intelligence. It can help in business and security sectors where as real human assistance is dangerous.

Image: Annannova (Virtual News Reader)

2) Write a one paragraph describing the Turing test and another paragraph describing an argument against the Turing Test, known as the about the Chinese room. 

Ans: The Turing Test  is a test of a machine's ability to exhibit intelligent behaviour. A human judge engages in a natural language conversation with a human and a machine designed to generate performance indistinguishable from that of a human being.

Image: Turing Test

An argument against the Turing test is the "Chinese room". This theory suggests that if a system is to use Chinese symbols it will be able to effectively pass the Turing test, and will persuade the user to incorrectly believe that another human being is using the system. But with the Chinese room, the unique symbols and characters can make the information hard to read and may make little sense.

3) Can virtual agents succeed in delivering high-quality customer service over the Web? Think of examples which support or disprove the question or just offer an opinion based on your personal experience. Write you answer on your blog page or express an opinion on this voice discussion board (it's simple to join). If you choose this option please link (live in an hour or so) to it from your blog page.

Ans: 

Image: Virtual Agent Example

I believe virtual agents can succeed in delivering high-quality customer service using the internet. An example of a virtual agent who does this is Google. Google allows users to type in a keyword/s into their search bar and within seconds thousands of related results are retrieved and available to access. Google's downfall is that it can also produce irrelevant information that may frustrate customers when they can't find exactly what they are looking for.

I have also added a voice discussion on this topic in the voice discussion board. Her's the link, Vocaroo Voice Message.

Source: 

1. Vocaroo Voice Message

2. http://upload.wikimedia.org/wikipedia/commons/thumb/5/57/Weakness_of_Turing_test_1.svg/433px-Weakness_of_Turing_test_1.svg.png

3. http://www.youtube.com/watch?v=ek-g5A0YTkw